Delivery & Returns

Delivery

All orders are delivered and tracked by UPS and shipped within 2 working days after placing your order.

 

Returns

All products can be returned free of charge, within the first 14 days of receipt of the product(s) for a full refund or exchange.

We are currently offering 30 days return policy due to the current situation around the world caused by COVID-19.

Please use the form below to start the return process and before sending any items. You will receive a return label from us, to use when returning the product. 

Refunds

Please return products to us, unused, in their original packaging & in a re-saleable condition no later than 28 days after receipt. 

Refunds will be processed within 14 days of receipt of your items being returned to us.

Exchanges

If returning an item for an exchange, you will receive a return label from us. All returns are free. 

Faulty items

If an item is delivered faulty, please return the item to us and we will replace the item on a like for like basis free of charge.

These terms and conditions do not affect your statutory rights.

 

Fill out form to return a product

Upload your CeramicSpeed order confirmation or receipt for us to take action on your return request.