Delivery & Returns

Delivery

All orders are delivered and tracked by UPS and shipped within 2 working days after placing your order.

Free Delivery

Free International delivery is applicable to orders over $/€100.

Standard Delivery

Orders under $/€100 are charged a flat rate of €15 / $20.

Delivery outside Europe

Deliveries may take a little longer while packages are cleared through customs. Customs charges are the responsibility of the customer.

Returns

All products can be returned within the first 14 days of receipt of the product(s) for a full refund or exchange.

The costs incurred in returning your items is your responsibility, and proof of postage must be obtained.

Please use the form below to start the return process and before sending any items.

Refunds

Please return products to us, unused, in their original packaging & in a re-saleable condition no later than 28 days after receipt. 

Refunds will be processed within 14 days of receipt of your items being returned to us.

Exchanges

If returning an item for an exchange, return postage will not be refunded.

Faulty items

If an item is delivered faulty, please return the item to us and we will replace the item on a like for like basis and refund your return postage.

These terms and conditions do not affect your statutory rights.

Fill out form to return a product

Upload your CeramicSpeed order confirmation or receipt for us to take action on your return request.